| Shipping and Return Policy |
|
|
 |
Once your order is placed, we will do our best to ship our fresh roasted coffee the same day it is received. We ship Monday through Friday and we ship via UPS. Our shopping Cart system will total your shipping cost by sending live queries to the UPS online pricing interface. They are based on your exact "shipping zone" from our location and the weight of the order.UPS charges a surcharge to residential locations. Unless you are shipping to a bona fide commercial location, UPS shipping rates defer to the residential rate which will include the surcharge. UPS cannot accept orders shipped to post office boxes. Please note that The Coffee Roaster does not make any money on shipping.
Returns:
We take great pride in offering you quality beans, roasted to perfection.
But, if at any time you are not completely satisfied with the coffee you purchased, we will exchange it or
refund your money for the full purchase price less the shipping cost. To return an order please ship it to:
The Coffee Roaster
13567 Ventura Blvd.
Sherman Oaks, CA 91423
Make sure you include your contact information and let us know why you were unhappy with the coffee.
Phone: 818-905-9719 |
|
|
|
|
